NAIA Eligibility Center Offices

Customer Relations

Note: The Customer Relations team is no longer able to provide transcript or decision progress information over the phone or by email. If the Eligibility Center still requires information to complete the decision, it will be noted on your online To Do List.

Business hours: Monday through Friday, 8:30 am to 5 pm Central 

Phone: 816-595-8300

Fax: 816-595-8301

U.S. Students: [email protected]

International studentsECinternat[email protected]

Twitter: You can also tweet us! Tweet to @PlayNAIA and a representative will reply.

Transcript Address
Send U.S. student records using regular mail to:
NAIA Eligibility Center
P.O. Box 15340
Kansas City, MO 64106

Send overnight or international records to:
1200 Grand Blvd., Suite 100
Kansas City, MO 64106


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