NAIA Eligibility Center Offices

Customer Relations

Note: The Customer Relations team is no longer able to provide transcript or case progress information over the phone or by email. If the Eligibility Center still requires information to complete the decision, it will be noted on your online profile.

Business hours: Monday through Friday, 8:30 am to 5 pm Central 

Phone: 816-595-8300

Fax: 816-595-8301

U.S. Students: [email protected]

International students[email protected]

Twitter: You can also tweet us! Tweet to @Play_NAIA and a representative will reply.

Transcript & Fee Waiver Confirmation Address
Send U.S. student records to:
NAIA Eligibility Center
P.O. Box 15340
Kansas City, MO 64106

Send International or overnight records to:
1200 Grand Blvd., Suite 100
Kansas City, MO 64106


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NAIA Eligibility Center

Register today to determine if you're eligible to play in the NAIA.